Kundli.pro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
By using Kundli.pro, you agree to the terms outlined in this policy.
1. Information We Collect
To provide our services effectively, we collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
Birth Details
- Date of birth
- Time of birth
- Place of birth
These details are essential for generating astrology reports and providing consultations.
Account & Usage Data
- Login credentials
- Order history
- Chat and consultation records
Technical Data
- IP address
- Browser type and device information
- Cookies and analytics data
2. How We Use Your Information
Your information is used for the following purposes:
- To create and manage your account
- To generate astrology reports and provide services
- To communicate order updates and service-related information
- To improve platform performance and user experience
- To send updates, newsletters, and relevant offers (you may opt out anytime)
- To maintain internal records and analytics
3. Data Storage & Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
Your data is stored securely and access is restricted to authorized personnel only.
However, no digital system is completely secure, and we cannot guarantee absolute security of data.
4. Cookies & Tracking Technologies
Kundli.pro uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and usage patterns
- Improve functionality and performance
You can control or disable cookies through your browser settings, though this may affect certain features of the platform.
5. Data Sharing
We do not sell, rent, or trade your personal information.
We may share your data only in the following cases:
- With trusted third-party service providers (such as payment gateways like Razorpay) strictly for service execution
- When required by law, regulation, or legal process
- To protect the rights, safety, and integrity of Kundli.pro or its users
6. Email & Communication
By using Kundli.pro, you agree to receive:
- Transactional emails (order confirmations, report delivery, etc.)
- Service-related updates
- Occasional newsletters or promotional content
You may unsubscribe from marketing communications at any time using the link provided in emails.
7. User Responsibility
You are responsible for ensuring that the information you provide is accurate.
Kundli.pro is not responsible for errors in reports or services resulting from incorrect data submitted by users.
8. Data Retention
We retain your data for as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
You may request deletion of your account and associated data, subject to legal and operational requirements.
9. Third-Party Links
Kundli.pro may contain links to external websites. We are not responsible for the privacy practices or content of those third-party platforms.
10. Children’s Privacy
Kundli.pro is intended for users aged 18 and above.
Users below 18 should use the platform only under parental or guardian guidance. We do not knowingly collect data from minors without such supervision.
11. Changes to This Policy
Kundli.pro reserves the right to update this Privacy Policy at any time.
Any changes will be reflected on this page. Continued use of the platform after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Email: hello@kundli.pro
Help Center: https://kundli.pro/help
